Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, fill out your profile, or communicate through the platform. This includes:

• Name, email address, and contact information
• Professional credentials, certifications, and work experience
• Company information, including company name, description, and location
• Profile content such as bios, specializations, and availability status
• Messages and communications sent through the platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Facilitate matching between BCBA professionals and companies
• Send you notifications about matches, interests, and platform updates
• Process transactions and send related information including billing confirmations
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with the Service

3. Information Sharing

We share your information only in the following circumstances:

• With other users: Your profile information is visible to other users of the platform as part of the matching process. Contact information is only shared when mutual interest is established.
• Service providers: We may share information with third-party vendors who assist us in operating the platform, such as hosting, analytics, and payment processing.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request.

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activity on our platform. Cookies help us remember your preferences, understand how you use the Service, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you wish to delete your account, please contact us and we will delete your personal information within 30 days, except as required by law or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at contact@matchly.com.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@matchly.com.